FAQ
Everything worth asking before you begin
Short, straight answers about designs, guest links, WhatsApp, replies and payments. For click-by-click instructions, see the help centre.
What you get
What is an animated invitation?
An invitation website your guests tap to open — a cinematic scene with your music — then move page by page through every function with its date, venue and map. If you also want a video of a function for WhatsApp status, or a still for an elder, you can download them from your dashboard.
Do I design it myself?
No. You choose a design (every one has a live demo), type your details — names, families, functions, venues, message — and we generate everything. You can fine-tune a card in the editor later if you like.
Can one invitation cover Mehndi, Nikah, Baraat and Walima?
Yes. Tick the functions you're holding; each gets its own date, time, venue, map, dress code — and its own scene, video and card. Single-day events (birthday, Aqiqah) have one function.
Can I write in Urdu?
Yes — type Urdu directly with Nastaliq fonts; English and Urdu can sit side by side. Family lines (S/O, D/O), prayer-time references and dress codes are all supported.
Can I choose the music?
Yes. Pick the song that plays as your invitation opens, or upload your own.
Links, WhatsApp & replies
How do private links work?
With the Guest List package each guest or family gets their own link (e.g. /i/ayesha-hamza/khan-family). It greets them by name and shows only the functions they're invited to and their seats. Group links do the same for a circle — colleagues, friends, your own family — and visitors type their name when replying.
Is there a link for everyone, too?
Yes. The main link shows all functions and can be switched off; there is also a link per function (e.g. Walima only) for the office.
How do I send on WhatsApp?
Every guest row has a WhatsApp button with the guest's name, their functions and their link already typed. Edit the wording once; it applies to everyone.
Do guests need an app or account?
No. Guests open a normal link, see their invitation and reply yes / no per function within their seats — in one tap.
Can I see who opened and who's coming?
Yes. Each guest shows not sent / sent / opened / replied, and you get a headcount per function: confirmed seats against invited seats.
Can I edit after sending?
Yes. Change a venue or time and every link — main, function or private — updates instantly.
Pricing & payments
How is it priced?
One-time price per design, unlimited guests, no subscription. Optionally add the Guest List package for private links. The design page shows the total for both packages.
Can I build first and pay later?
Yes. Everything is free to build and preview. Pay once to make your links live.
How long does it stay live?
Each package includes an access period (shown on the package). Afterwards your invitation and guest list are kept and you can extend access.
Which payment methods do you accept?
JazzCash, Easypaisa and bank transfer (and cards where enabled). Upload the screenshot; we confirm within an hour during working hours.
Designs & personalising
Can I change the colours of a design?
Many designs come in several colourways you can switch between in the editor. For a palette matched to your outfits or décor, our custom design studio can make one for you.
Can I see a design before I choose it?
Yes. Every design has a live demo — open it, tap the seal and scroll through exactly what guests will see. Switch to “As a guest” to see a private link with a family's name and seats.
Can you design something just for us?
Yes. Our studio draws custom invitations from scratch — your colours, motifs and story. See the custom design page for how it works and to request a quote.
Is there a design for birthdays, Aqiqah or Eid?
Yes. Alongside weddings there are designs for birthdays, Aqiqah, engagements, Iftar and other celebrations, each with the fields that occasion needs.
Editing & changes
What if the venue or time changes after I've sent it?
Edit it in your dashboard and save. Every link you've sent — main, function or private — shows the new details the next time it's opened. You don't need to resend anything, though a short WhatsApp note helps.
Can I add a function later?
Yes. Add it to your event and choose who's invited; the private links of those families update to include it.
Can I add guests after going live?
Yes. Add guests at any time — each new family gets their own link, ready to send.
Do the videos update when I edit?
Videos are rendered from your details, so after an edit you can render a fresh film for the functions that changed.
Privacy & safety
Who can see my invitation?
Only people with a link. Invitations are not listed publicly or in search. You can switch off the main link and keep only private links, and protect the invitation with a password.
Can guests see who else is invited?
No. A guest sees their own name, their functions and their seats — never the guest list or other replies.
What do you do with my guests' phone numbers?
We use them only to run your invitation — building WhatsApp messages and matching replies. We never sell or share them. See our privacy policy for details.
Need step-by-step help?
Guides for every part of your invitation, from the first design to the last reply.
Open the help centre